How to Successfully Structure and Manage a Remote Agent Team
Track: Sales
Session Number: 3119
Date: Tue, Oct 30th, 2018
Time: 9:00 AM - 10:00 AM
Description:
As technology evolves, so should your reservation sales strategies. Join NAVIS to learn about proven best practices on how to bring your sales department into the 21st century, based on nearly 15 years of remote agent experience. This session will cover the benefits of a remote-style reservations office, how to structure a remote reservations team, and coaching techniques and strategies to drive remote agent performance.
Session Type: Breakout Session (45 or 60 minutes)
2 Learning Takeaways: Attendees will learn how to structure a remote reservations team.
Attendees will learn coaching techniques and strategies to drive remote agent performance.
Attendees will learn coaching techniques and strategies to drive remote agent performance.
Secondary Session Track: Business Strategy
Target Audience: President/CEO/Owner, Vice President, Director, Account Executive, Reservationist, Consultant, Front-Line Support Staff, Operations Staff, Housekeeping Professionals, Marketing Professionals, Other
Experience Level: Intermediate
Session Type: Breakout Session (45 or 60 minutes)
2 Learning Takeaways: Attendees will learn how to structure a remote reservations team.
Attendees will learn coaching techniques and strategies to drive remote agent performance.
Attendees will learn coaching techniques and strategies to drive remote agent performance.
Secondary Session Track: Business Strategy
Target Audience: President/CEO/Owner, Vice President, Director, Account Executive, Reservationist, Consultant, Front-Line Support Staff, Operations Staff, Housekeeping Professionals, Marketing Professionals, Other
Experience Level: Intermediate
Speakers
Primary Presenter
Brise Carpenter
VP of Client Success
NAVIS