VRMA

    Sunday, October 13

    Monday, October 14

    Opening General Session: Hotels and Vacation Rentals: The Past, Present, and Future
    Track: General Session
    Monday, Oct 14th (8:30 AM - 9:30 AM)
    What Does it Mean to Be an Independent Property Management Company in 2019?
    Track: Sponsored Education-Hub Session
    Monday, Oct 14th (10:20 AM - 10:50 AM)
    5 Smart Strategies to Surviving the Supersaturated STR Market
    Track: Sponsored Education-Hub Session
    Monday, Oct 14th (10:50 AM - 11:20 AM)
    Contract Bloopers and How to Avoid Them
    Track: Finance and Legal Operations
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Fireside Chats with Jeff Hurst and Olivier Grémillon
    Track: Business Strategy
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Google 2020: What to Expect and How to Make Sure You're Ready!
    Track: Marketing
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Improve Your Marketing Mix Today & Dare to Succeed With Niche Websites!
    Track: Marketing
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Paving the Way to a Successful Software Transition
    Track: Technology
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Property Manager Roundtable
    Track: Business Strategy
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Social Impact: Are You Overlooking A Bottom-Line Investment?
    Track: Business Strategy
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    VRHP Roundtable Discussion
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (11:15 AM - 12:15 PM)
    Sponsored Education: Grow your business with Airbnb
    Track: Sponsored Education- Lunch and Learn
    Monday, Oct 14th (12:15 PM - 1:15 PM)
    Sponsored Education: Vacation Rental Trivial Pursuit (Interactive Game Sponsored by Kigo)
    Track: Sponsored Education- Lunch and Learn
    Monday, Oct 14th (12:15 PM - 1:15 PM)
    Sponsored Education: What is Streamline up to now? Can Your System Do This
    Track: Sponsored Education- Lunch and Learn
    Monday, Oct 14th (12:15 PM - 1:15 PM)
    Building a Strong Relationship Building Sales Team
    Track: Sales
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Choosing Linen to Match Your Brand - Show and Tell with Durk Johnson
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Hot Tubs Can Be A Soup Of Microbes And Other Floaty Things, This Is How You Fix The Problem
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Master Every Stage of the Booking Funnel: Creative Ways to Drive Revenue Throughout The Travelers' Journey
    Track: Marketing
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Property Management Software Execs Talk the Tech that's Powering the Future of the Short Term Rental Industry
    Track: Technology
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Roundtable Discussion: Revenue Management
    Track: Business Strategy
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Safety Inspections of Your Vacation Rentals - What's Important - Justin Ford
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    The Heart of Hospitality: 5 Pillars of Hospitality Excellence
    Track: Guest Relations
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Vrbo Leadership Fireside Chat: Building a Customer Centric Company
    Track: Business Strategy
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Workforce Development 2020 and Beyond
    Track: Human Resources
    Monday, Oct 14th (1:30 PM - 2:30 PM)
    Built to Last - The Next Generation of Streamline
    Track: Sponsored Education-Hub Session
    Monday, Oct 14th (2:30 PM - 3:00 PM)
    Managing Access Control for Vacation Rentals
    Track: Sponsored Education-Hub Session
    Monday, Oct 14th (3:00 PM - 3:20 PM)
    19 Must Have Marketing Tactics for 2019
    Track: Marketing
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Beaches, Biometrics & Bots: The Future of Travel
    Track: Technology
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Creating a Rental Property Safety Program For Your Agency
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Creating The Standard Housekeepers And Inspectors Are Held To
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Fireside Chats with Carl Shepherd
    Track: Business Strategy
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    How to Generate A Meaningful Profit, A Vacation Rental Managers Guide to Getting the Most Out of Your Business
    Track: Finance and Legal Operations
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Learn to Talk Tech in One Easy Session, 20 Tech Terms Translated: What Common VR Tech Phrases Mean & How to Use Them in Everyday Conversation
    Track: Technology
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Roundtable Discussion: Property Management Software
    Track: Business Strategy
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    The Hospitality Masterclass. How to Deliver the Best Guest Experience and Increase Your Revenue
    Track: Guest Relations
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    The Open Heart And Brain Surgery Of Adding Or Changing Back Of The House Software
    Track: Housekeeping, Maintenance and Laundry
    Monday, Oct 14th (3:30 PM - 4:30 PM)
    Survey Says: Industry Visionaries on What’s Next for Vacation Rentals
    Track: General Session
    Monday, Oct 14th (4:45 PM - 5:45 PM)

    Tuesday, October 15

    Sponsored Education: Streamlining Your Operations: How Property Managers Can Use Technology to Take Their Lives Back
    Track: Sponsored Education-Hub Session
    Tuesday, Oct 15th (10:00 AM - 10:30 AM)
    Maximize Revenue Through Data
    Track: Sponsored Education-Hub Session
    Tuesday, Oct 15th (10:30 AM - 11:00 AM)
    Commercial Laundry Safety: The Stuff You Need To Know That No One Tells You
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Develop an Extraordinary Company Culture to Recruit and Retain Top Talent in the Current Job Market
    Track: Human Resources
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Fireside Chat with Clara Liang, Airbnb
    Track: Business Strategy
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Human vs Machine - Where does human invention outperform automation in Vacation Rental Revenue Management and what is the best solution for you?
    Track: Revenue Management and Data
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Marketing Your Back Of The House Services To Your Owners
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    OSHA Is In The House! This Is Your Chance To Ask Questions To OSHA
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Part 1: Making your Mark(eting): Strategies That Get You Noticed
    Track: Marketing
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Technology and Operations: A Winning Combination
    Track: Technology
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    VRMB Roundtable with Matt Landau
    Track: Business Strategy
    Tuesday, Oct 15th (11:00 AM - 12:00 PM)
    Sponsored Education: Growing together. How has your feedback shaped Booking.com's approach to driving stronger partnerships? And what's next?
    Track: Sponsored Education- Lunch and Learn
    Tuesday, Oct 15th (12:00 PM - 1:00 PM)
    Sponsored Education: Marketing to Max Out Your Bookings
    Track: Sponsored Education- Lunch and Learn
    Tuesday, Oct 15th (12:00 PM - 1:00 PM)
    Asset Management - A Panel Discussion On Being The Local Resource
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Back of the House Accounting 101 - The Basics You Must Know
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Connecting your People Strategy to Your Business Strategy
    Track: Business Strategy
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Data is King: Navigating Revenue Management for Vacation Rentals
    Track: Revenue Management and Data
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Get More International Visitors and Serve Them Better
    Track: Marketing
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Held Hostage – A Practical Guide to Handling Negative Review Threats
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Part 2: Take Your Website to the Next Level - Proven Tactics
    Track: Marketing
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Restrictions, Rights, and Resolving Issues: The Three R’s of Short-Term Rental Regulations
    Track: Finance and Legal Operations
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Social Media Marketing to Millennials and GenZ
    Track: Marketing
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Strategies and Lessons Learned by Property Managers and OTAs
    Track: Business Strategy
    Tuesday, Oct 15th (1:15 PM - 2:15 PM)
    Hands on with Airbnb
    Track: Sponsored Education-Hub Session
    Tuesday, Oct 15th (2:20 PM - 2:50 PM)
    Is the Short-Stay Industry a Victim of its Own Success?
    Track: Sponsored Education-Hub Session
    Tuesday, Oct 15th (2:50 PM - 3:20 PM)
    5 Generations In The Work Place: You Like Tomato and I Like Tomahto
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Amazon, Technology, and Vacation Rentals: What’s Next?
    Track: Technology
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    How I Started My Commercial Laundry
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Human Touch in a Digital Workflow
    Track: Guest Relations
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Inside National and Mountain Private Accommodations Trends and The Impact on Property Managers
    Track: Revenue Management and Data
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Smart Home Implementation
    Track: Technology
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Stop Doing it Yourself!
    Track: Human Resources
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    The Nitty Gritty of Running a Housekeeping Department
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Video Marketing: How To Stand Out In The Virtual Crowd
    Track: Marketing
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    Women Leading the Way in the Hospitality Industry
    Track: Business Strategy
    Tuesday, Oct 15th (3:15 PM - 4:00 PM)
    A Guide to VRM's Largest Asset - Owner Acquisition
    Track: Owner Relations
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    How Diversity & Inclusion Impacts Every Aspect of Your Business
    Track: Human Resources
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Insights From Over 1 Million Property Cleans, Inspections, & Maintenance Jobs
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Investor's Roundtable
    Track: Finance and Legal Operations
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Lessons Learned The Hard Way In Housekeeping
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Luxury Guest Experiences - Technology vs. Hands-on Services
    Track: Guest Relations
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    M&A In the Vacation Rental Space: Opportunities and Pitfalls
    Track: Finance and Legal Operations
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Marketing Yourself: Learn How Partnering with your DMO can Drive Visibility and Bookings
    Track: Marketing
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Owners for life – A Blueprint for Successful Onboarding
    Track: Owner Relations
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    Thinking About Starting Your Own Laundry? - Stuff You Should Know; The Numbers
    Track: Housekeeping, Maintenance and Laundry
    Tuesday, Oct 15th (4:15 PM - 5:15 PM)
    VRMA Battleground
    Track: General Session
    Tuesday, Oct 15th (8:30 PM - 9:30 PM)

    Wednesday, October 16

    Additional Revenue Sources For Your Department
    Track: Housekeeping, Maintenance and Laundry
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Developing a Thought Leadership Strategy to Support Marketing and Advocacy
    Track: Business Strategy
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Doing More With Less - How to Reduce Your Management Overhead
    Track: Business Strategy
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    How to Get More Direct Bookings. Plain and Simple.
    Track: Business Strategy
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Perspectives from Urban Market Executives
    Track: Business Strategy
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Real Talk About Reviews
    Track: Marketing
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Technology Trends in VR That are Worth Watching & Fads to Avoid
    Track: Technology
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    What’s On Your Mind: Bring Your Back Of The House Dilemmas And Questions
    Track: Housekeeping, Maintenance and Laundry
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Where Demand Meets Supply. Unlock New Opportunities From Global Travelers' Trends
    Track: International
    Wednesday, Oct 16th (9:00 AM - 10:00 AM)
    Conference Takeaways with Sarah and T
    Track: Business Strategy
    Wednesday, Oct 16th (10:15 AM - 11:00 AM)
    Cost Per Acquisition and How It to choose the channels to invest in
    Track: Marketing
    Wednesday, Oct 16th (10:15 AM - 11:00 AM)
    From 0-500 Properties in 5 years. Simple Techniques We Used to Grow Our Inventory That You Can Implement in Your Business Today!
    Track: Sales
    Wednesday, Oct 16th (10:15 AM - 11:00 AM)
    Product Demonstrations with Justin Ford
    Track: Housekeeping, Maintenance and Laundry
    Wednesday, Oct 16th (10:15 AM - 11:00 AM)
    Using Dynamic Pricing and Operational Data to Make Better Business Decisions
    Track: Revenue Management and Data
    Wednesday, Oct 16th (10:15 AM - 11:00 AM)
    Closing General Session: CarePackage: How to Get More Word of Mouth Referrals in Your Vacation Rental Management Business
    Track: General Session
    Wednesday, Oct 16th (11:15 AM - 12:15 PM)