A 12 Step Program to Starting a Property Management Company
Track: Sunday Boot Camp
Sunday, Oct 13th (1:00 PM - 4:00 PM)

Doug Kennedy’s “Train-the-Trainer” Bootcamp: 2019 Edition Six More Models For Training Your Staff On Sales and Service Essentials
Track: Sunday Boot Camp
Sunday, Oct 13th (1:00 PM - 4:00 PM)

Utilizing DISC Behavior Assessments to Improve Communication Skills
Track: Sunday Boot Camp
Sunday, Oct 13th (1:00 PM - 4:00 PM)

Opening General Session: Hotels and Vacation Rentals: The Past, Present, and Future
Track: General Session
Monday, Oct 14th (8:30 AM - 9:30 AM)

What Does it Mean to Be an Independent Property Management Company in 2019?
Track: Sponsored Education-Hub Session
Monday, Oct 14th (10:20 AM - 10:50 AM)

5 Smart Strategies to Surviving the Supersaturated STR Market
Track: Sponsored Education-Hub Session
Monday, Oct 14th (10:50 AM - 11:20 AM)

Contract Bloopers and How to Avoid Them
Track: Finance and Legal Operations
Monday, Oct 14th (11:15 AM - 12:15 PM)

Fireside Chats with Jeff Hurst and Olivier Grémillon
Track: Business Strategy
Monday, Oct 14th (11:15 AM - 12:15 PM)

Google 2020: What to Expect and How to Make Sure You're Ready!
Track: Marketing
Monday, Oct 14th (11:15 AM - 12:15 PM)

Improve Your Marketing Mix Today & Dare to Succeed With Niche Websites!
Track: Marketing
Monday, Oct 14th (11:15 AM - 12:15 PM)

Paving the Way to a Successful Software Transition
Track: Technology
Monday, Oct 14th (11:15 AM - 12:15 PM)

Property Manager Roundtable
Track: Business Strategy
Monday, Oct 14th (11:15 AM - 12:15 PM)

Social Impact: Are You Overlooking A Bottom-Line Investment?
Track: Business Strategy
Monday, Oct 14th (11:15 AM - 12:15 PM)

VRHP Roundtable Discussion
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (11:15 AM - 12:15 PM)

Sponsored Education: Grow your business with Airbnb
Track: Sponsored Education- Lunch and Learn
Monday, Oct 14th (12:15 PM - 1:15 PM)

Sponsored Education: Vacation Rental Trivial Pursuit (Interactive Game Sponsored by Kigo)
Track: Sponsored Education- Lunch and Learn
Monday, Oct 14th (12:15 PM - 1:15 PM)

Sponsored Education: What is Streamline up to now? Can Your System Do This
Track: Sponsored Education- Lunch and Learn
Monday, Oct 14th (12:15 PM - 1:15 PM)

Building a Strong Relationship Building Sales Team
Track: Sales
Monday, Oct 14th (1:30 PM - 2:30 PM)

Choosing Linen to Match Your Brand - Show and Tell with Durk Johnson
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (1:30 PM - 2:30 PM)

Hot Tubs Can Be A Soup Of Microbes And Other Floaty Things, This Is How You Fix The Problem
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (1:30 PM - 2:30 PM)

Master Every Stage of the Booking Funnel: Creative Ways to Drive Revenue Throughout The Travelers' Journey
Track: Marketing
Monday, Oct 14th (1:30 PM - 2:30 PM)

Property Management Software Execs Talk the Tech that's Powering the Future of the Short Term Rental Industry
Track: Technology
Monday, Oct 14th (1:30 PM - 2:30 PM)

Roundtable Discussion: Revenue Management
Track: Business Strategy
Monday, Oct 14th (1:30 PM - 2:30 PM)

Safety Inspections of Your Vacation Rentals - What's Important - Justin Ford
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (1:30 PM - 2:30 PM)

The Heart of Hospitality: 5 Pillars of Hospitality Excellence
Track: Guest Relations
Monday, Oct 14th (1:30 PM - 2:30 PM)

Vrbo Leadership Fireside Chat: Building a Customer Centric Company
Track: Business Strategy
Monday, Oct 14th (1:30 PM - 2:30 PM)

Workforce Development 2020 and Beyond
Track: Human Resources
Monday, Oct 14th (1:30 PM - 2:30 PM)

Built to Last - The Next Generation of Streamline
Track: Sponsored Education-Hub Session
Monday, Oct 14th (2:30 PM - 3:00 PM)

Managing Access Control for Vacation Rentals
Track: Sponsored Education-Hub Session
Monday, Oct 14th (3:00 PM - 3:20 PM)

19 Must Have Marketing Tactics for 2019
Track: Marketing
Monday, Oct 14th (3:30 PM - 4:30 PM)

Beaches, Biometrics & Bots: The Future of Travel
Track: Technology
Monday, Oct 14th (3:30 PM - 4:30 PM)

Creating a Rental Property Safety Program For Your Agency
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (3:30 PM - 4:30 PM)

Creating The Standard Housekeepers And Inspectors Are Held To
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (3:30 PM - 4:30 PM)

Fireside Chats with Carl Shepherd
Track: Business Strategy
Monday, Oct 14th (3:30 PM - 4:30 PM)

How to Generate A Meaningful Profit, A Vacation Rental Managers Guide to Getting the Most Out of Your Business
Track: Finance and Legal Operations
Monday, Oct 14th (3:30 PM - 4:30 PM)

Learn to Talk Tech in One Easy Session, 20 Tech Terms Translated: What Common VR Tech Phrases Mean & How to Use Them in Everyday Conversation
Track: Technology
Monday, Oct 14th (3:30 PM - 4:30 PM)

Roundtable Discussion: Property Management Software
Track: Business Strategy
Monday, Oct 14th (3:30 PM - 4:30 PM)

The Hospitality Masterclass. How to Deliver the Best Guest Experience and Increase Your Revenue
Track: Guest Relations
Monday, Oct 14th (3:30 PM - 4:30 PM)

The Open Heart And Brain Surgery Of Adding Or Changing Back Of The House Software
Track: Housekeeping, Maintenance and Laundry
Monday, Oct 14th (3:30 PM - 4:30 PM)

Survey Says: Industry Visionaries on What’s Next for Vacation Rentals
Track: General Session
Monday, Oct 14th (4:45 PM - 5:45 PM)

Sponsored Education: Streamlining Your Operations: How Property Managers Can Use Technology to Take Their Lives Back
Track: Sponsored Education-Hub Session
Tuesday, Oct 15th (10:00 AM - 10:30 AM)

Maximize Revenue Through Data
Track: Sponsored Education-Hub Session
Tuesday, Oct 15th (10:30 AM - 11:00 AM)

Commercial Laundry Safety: The Stuff You Need To Know That No One Tells You
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Develop an Extraordinary Company Culture to Recruit and Retain Top Talent in the Current Job Market
Track: Human Resources
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Fireside Chat with Clara Liang, Airbnb
Track: Business Strategy
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Human vs Machine - Where does human invention outperform automation in Vacation Rental Revenue Management and what is the best solution for you?
Track: Revenue Management and Data
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Marketing Your Back Of The House Services To Your Owners
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

OSHA Is In The House! This Is Your Chance To Ask Questions To OSHA
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Part 1: Making your Mark(eting): Strategies That Get You Noticed
Track: Marketing
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Technology and Operations: A Winning Combination
Track: Technology
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

VRMB Roundtable with Matt Landau
Track: Business Strategy
Tuesday, Oct 15th (11:00 AM - 12:00 PM)

Sponsored Education: Growing together. How has your feedback shaped Booking.com's approach to driving stronger partnerships? And what's next?
Track: Sponsored Education- Lunch and Learn
Tuesday, Oct 15th (12:00 PM - 1:00 PM)

Sponsored Education: Marketing to Max Out Your Bookings
Track: Sponsored Education- Lunch and Learn
Tuesday, Oct 15th (12:00 PM - 1:00 PM)

Asset Management - A Panel Discussion On Being The Local Resource
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Back of the House Accounting 101 - The Basics You Must Know
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Connecting your People Strategy to Your Business Strategy
Track: Business Strategy
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Data is King: Navigating Revenue Management for Vacation Rentals
Track: Revenue Management and Data
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Get More International Visitors and Serve Them Better
Track: Marketing
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Held Hostage – A Practical Guide to Handling Negative Review Threats
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Part 2: Take Your Website to the Next Level - Proven Tactics
Track: Marketing
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Restrictions, Rights, and Resolving Issues: The Three R’s of Short-Term Rental Regulations
Track: Finance and Legal Operations
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Social Media Marketing to Millennials and GenZ
Track: Marketing
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Strategies and Lessons Learned by Property Managers and OTAs
Track: Business Strategy
Tuesday, Oct 15th (1:15 PM - 2:15 PM)

Hands on with Airbnb
Track: Sponsored Education-Hub Session
Tuesday, Oct 15th (2:20 PM - 2:50 PM)

Is the Short-Stay Industry a Victim of its Own Success?
Track: Sponsored Education-Hub Session
Tuesday, Oct 15th (2:50 PM - 3:20 PM)

5 Generations In The Work Place: You Like Tomato and I Like Tomahto
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Amazon, Technology, and Vacation Rentals: What’s Next?
Track: Technology
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

How I Started My Commercial Laundry
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Human Touch in a Digital Workflow
Track: Guest Relations
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Inside National and Mountain Private Accommodations Trends and The Impact on Property Managers
Track: Revenue Management and Data
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Smart Home Implementation
Track: Technology
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Stop Doing it Yourself!
Track: Human Resources
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

The Nitty Gritty of Running a Housekeeping Department
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Video Marketing: How To Stand Out In The Virtual Crowd
Track: Marketing
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

Women Leading the Way in the Hospitality Industry
Track: Business Strategy
Tuesday, Oct 15th (3:15 PM - 4:00 PM)

A Guide to VRM's Largest Asset - Owner Acquisition
Track: Owner Relations
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

How Diversity & Inclusion Impacts Every Aspect of Your Business
Track: Human Resources
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Insights From Over 1 Million Property Cleans, Inspections, & Maintenance Jobs
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Investor's Roundtable
Track: Finance and Legal Operations
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Lessons Learned The Hard Way In Housekeeping
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Luxury Guest Experiences - Technology vs. Hands-on Services
Track: Guest Relations
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

M&A In the Vacation Rental Space: Opportunities and Pitfalls
Track: Finance and Legal Operations
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Marketing Yourself: Learn How Partnering with your DMO can Drive Visibility and Bookings
Track: Marketing
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Owners for life – A Blueprint for Successful Onboarding
Track: Owner Relations
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

Thinking About Starting Your Own Laundry? - Stuff You Should Know; The Numbers
Track: Housekeeping, Maintenance and Laundry
Tuesday, Oct 15th (4:15 PM - 5:15 PM)

VRMA Battleground
Track: General Session
Tuesday, Oct 15th (8:30 PM - 9:30 PM)

Additional Revenue Sources For Your Department
Track: Housekeeping, Maintenance and Laundry
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Developing a Thought Leadership Strategy to Support Marketing and Advocacy
Track: Business Strategy
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Doing More With Less - How to Reduce Your Management Overhead
Track: Business Strategy
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

How to Get More Direct Bookings. Plain and Simple.
Track: Business Strategy
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Perspectives from Urban Market Executives
Track: Business Strategy
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Real Talk About Reviews
Track: Marketing
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Technology Trends in VR That are Worth Watching & Fads to Avoid
Track: Technology
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

What’s On Your Mind: Bring Your Back Of The House Dilemmas And Questions
Track: Housekeeping, Maintenance and Laundry
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Where Demand Meets Supply. Unlock New Opportunities From Global Travelers' Trends
Track: International
Wednesday, Oct 16th (9:00 AM - 10:00 AM)

Conference Takeaways with Sarah and T
Track: Business Strategy
Wednesday, Oct 16th (10:15 AM - 11:00 AM)

Cost Per Acquisition and How It to choose the channels to invest in
Track: Marketing
Wednesday, Oct 16th (10:15 AM - 11:00 AM)

From 0-500 Properties in 5 years. Simple Techniques We Used to Grow Our Inventory That You Can Implement in Your Business Today!
Track: Sales
Wednesday, Oct 16th (10:15 AM - 11:00 AM)

Product Demonstrations with Justin Ford
Track: Housekeeping, Maintenance and Laundry
Wednesday, Oct 16th (10:15 AM - 11:00 AM)

Using Dynamic Pricing and Operational Data to Make Better Business Decisions
Track: Revenue Management and Data
Wednesday, Oct 16th (10:15 AM - 11:00 AM)

Closing General Session: CarePackage: How to Get More Word of Mouth Referrals in Your Vacation Rental Management Business
Track: General Session
Wednesday, Oct 16th (11:15 AM - 12:15 PM)